Salesforce – Admin Essentials for New Admin in Lightning Experience (ADX201)

Short Course / 9 sessions

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Certification
Entry Requirements
Course Fees
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Course Information

Learning Outcomes

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  • Customise the application, including page layouts, fields, tabs, ad business processes in Lightning Experience

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  • Learn how security settings created in Salesforce Classic are applied in Lightning

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  • Maintain and import clean data in Lightning

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  • Use Lightning features to create high-value reports and dashboards

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  • Understand how workflow automation complies with Lightning

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Course 
Schedule

Lesson Plan

This course consists of 1 modules:

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  • Getting Around the App (2 hrs)

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  • Getting Your Organization Ready for Users (4 hrs)

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  • Setting Up and Managing Users (2 hrs)

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  • Security and Data Access (4 hrs)

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  • Object Customizations (8 hrs)

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  • Managing Data (6 hrs)

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  • Reports and Dashboards (6 hrs)

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  • Automation (2 hrs)

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  • Managing the Support Process (6 hrs)

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Trainer's Profile

Mike Wee

Senior Lecturer – School of ICT, Ngee Ann Polytechnic

A well-rounded and dynamic IT professional, Mike has more than 20 years of working experience in using, deploying, supporting and teaching Enterprise Systems. The companies he has worked for includes BMW, Daimler and HP.

Mike is familiar with enterprise systems. He is certified in both ERP (SAP) and CRM (Salesforce) enterprise systems.

He is also a certified SCRUM Master and is ACTA certified.

He is a full-time educator and teaches both full time students (young adults) and part time students (adult learners) the intricacies of enterprise systems, from ERP to CRM to Analytics and Machine Learning.

Mike holds a Master Degree in Business Administration (MBA) from Nanyang Business School, Nanyang Technological University (NTU) and a Master of Education (MEd) from University of Adelaide. He also holds a Bachelor Degree (Honors) in Mechanical Engineering from Nanyang Technological University.

In his spare time, Mike builds and flies quadcopters and “enjoys” crashing them.

Certification

In-class assessments.

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A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

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A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s)

Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

NIL

Offered by School of InfoComm Technology

Course Fees

For Singaporeans and Permanent Residents who qualified for Enhanced Training Support for SMEs, enter SME in the promo code during course application.

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Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review._x000D_
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For more information on other subsidies, please click here. _x000D_

SkillsFuture Credit Funding Available. Terms and Conditions apply.

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Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Applicants / Eligibility Fees
Singapore Citizens (SC) below the age of 40 years$1251.90
Singapore Citizens (SC) aged 40 and above$471.90
Singapore Permanent Residents (PR)$1251.90
Enhanced Training Support for SME Scheme (for SC & SPR)$471.90
Others (and Repeat Students)$4173.00
Full Course Fee$4173.00