Managing Clients & Disputes (Basic) – Common Legal Problems and Methods of Resolving Disputes in Real Estate Transactions

Short Course / 2 days

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Note: Application is not open. Please register interest below.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees
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Course Information

Gain a clear understanding of the common legal pitfalls in real estate transactions are and learn how to navigate or avoid them.

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Learning Outcomes

The real estate professional will be able to do the following after the course:_x000D_

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  • understand the common legal pitfalls faced by fellow salespersons in the industry and be able to identify and avoid these pitfalls.

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  • understand the various dispute resolution methods available to them and be equipped with the relevant know-how to effectively manage and resolve legal pitfalls as and when they encounter them through the use of negotiation, mediation, arbitration or litigation

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  • learn about the complaint process of the Council of Estate Agents

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  • be introduced to the negotiation process

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  • understand and identify basic negotiation techniques

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Course 
Schedule

Course Schedule: TBC_x000D_
Course Duration: 2 Days_x000D_
Time: 9am to 6pm_x000D_
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Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice._x000D_
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Lesson Plan

This course consists of 5 modules:

Common Legal Problems Faced by RES (Part 1)

Introduction_x000D_

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  • Misrepresentation

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  • Option to Purchase

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  • Payment of commission

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  • Delay / failure to complete

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  • Bringing disrepute to the Real Estate Profession

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Case studies

Negotiation as an alternative to dispute resolution
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  • Overview & Introduction to Negotiation

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  • The Negotiation Process

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Methods of Resolving Disputes

Introduction_x000D_

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  • Negotiation

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  • Mediation

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  • Arbitration

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  • Litigation

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  • CEA Dispute Resolution Scheme

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Case studies

Negotiation Skills/ Techniques

Discover Your Negotiation Style:_x000D_

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  • Accommodating

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  • Avoiding

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  • Compromising

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Collaborative

Q&A, Assessment

Certification

A Certificate of Performance will be awarded to participants who meet the 75% attendance requirement and pass all required assessment(s)._x000D_

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A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).


Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

Applicants should preferably be a registered Real Estate Salesperson with Council of Estate Agencies._x000D_
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Applicants interested in acquiring the necessary legal knowledge in order to avoid pitfalls so as to stay professional and better serve his/her clients.

Offered by School of Design & Environment

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review._x000D_
The course is eligible for SkillsFuture Credit.

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Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Applicants / Eligibility Fees
Singapore Citizens (SC) aged 40 years & above$60.50
Singaporeans and Permanent Residents$160.50
Full Course Fee$535.00