Managing Clients & Disputes (Basic) – Common Legal Problems and Methods of Resolving Disputes in Real Estate Transactions

Short Course / 2 days

Note: Application is not open. Please register interest below.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees

Course Information

Gain a clear understanding of the common legal pitfalls in real estate transactions are and learn how to navigate or avoid them.

Learning Outcomes

The real estate professional will be able to do the following after the course:_x000D_

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  • understand the common legal pitfalls faced by fellow salespersons in the industry and be able to identify and avoid these pitfalls.
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  • understand the various dispute resolution methods available to them and be equipped with the relevant know-how to effectively manage and resolve legal pitfalls as and when they encounter them through the use of negotiation, mediation, arbitration or litigation
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  • learn about the complaint process of the Council of Estate Agents
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  • be introduced to the negotiation process
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  • understand and identify basic negotiation techniques
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Course 
Schedule

Course Schedule: TBC_x000D_
Course Duration: 2 Days_x000D_
Time: 9am to 6pm_x000D_
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Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice._x000D_
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Lesson Plan

This course consists of 5 modules:

Common Legal Problems Faced by RES (Part 1)

Introduction_x000D_

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  • Misrepresentation
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  • Option to Purchase
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  • Payment of commission
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  • Delay / failure to complete
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  • Bringing disrepute to the Real Estate Profession
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Case studies

Negotiation as an alternative to dispute resolution
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  • Overview & Introduction to Negotiation
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  • The Negotiation Process
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Methods of Resolving Disputes

Introduction_x000D_

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  • Negotiation
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  • Mediation
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  • Arbitration
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  • Litigation
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  • CEA Dispute Resolution Scheme
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Case studies

Negotiation Skills/ Techniques

Discover Your Negotiation Style:_x000D_

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  • Accommodating
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  • Avoiding
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  • Compromising
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Collaborative

Q&A, Assessment

Certification

A Certificate of Performance will be awarded to participants who meet the 75% attendance requirement and pass all required assessment(s)._x000D_

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A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).


Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

Applicants should preferably be a registered Real Estate Salesperson with Council of Estate Agencies._x000D_
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Applicants interested in acquiring the necessary legal knowledge in order to avoid pitfalls so as to stay professional and better serve his/her clients.

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review._x000D_
The course is eligible for SkillsFuture Credit.

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Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Applicants / Eligibility Fees
Singapore Citizens (SC) aged 40 years & above$60.50
Singaporeans and Permanent Residents$160.50
Full Course Fee$535.00