LUMA Certified Human-Centered Design Practitioner (Fully Online)

Short Course / 30 hours Learning and Coaching

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees
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Course Information

Building Skills to Solve Problems Creatively and Collaboratively

Earn LUMA Certification as a Practitioner of Human-Centered Design

Use Human-Centered Design Thinking in your daily work to tackle problems and design powerful solutions.

The LUMA HCD Practitioner Certification Program teaches you Design Thinking skills and equips you to tackle the challenges you face in your daily work creatively, collaboratively and with confidence as a different way of working.

Over around 9 weeks, the program combines expert instruction in the LUMA System of Human-Centered Design with learn-by-doing activities and expert coaching to help your new skills stick.

Participants will learn many human-centered design methods, using real-world scenarios for hands-on learning of each method’s activities and techniques to help your team identify the right problems to solve and design solutions that people want and need.

The Practitioner Certification Program runs as a cohort, so you will also be learning together as individuals, teams and as a group. Each section is limited to 20 participants.

For more information on the course details and trainers’ bio, please click here.

This course is offered by the SkillsFuture Innovation Unit (NP CET).

Learning Outcomes

Through a dynamic mix of presentations and hands-on activities, the programme helps you to:_x000D_

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  • Use human-centered design methods, activities and techniques in your work on a daily basis, whatever your job is.

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  • Provide teams with a repeatable way to innovate, and begin to speak a common language for creative problem-solving that leads to faster, better collaboration that gets results.

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  • Know how and when to apply combinations of human-centered design methods to common challenges, such as aligning a team or coming up with better ideas. This offers creative alternatives to traditional brainstorming.

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  • Build your own agendas for work sessions that use combinations of LUMA methods to address specific business challenges. Help uncover deeper insights from market research

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  • Collaborate effectively and productively with others — whether that’s colleagues, customers or partners — both in-person and remotely, across locations and time zones.

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Course 
Schedule

Learning Session Workshops:_x000D_

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  • 12 – 15 Apr 2021 (Mon to Thu, 9am to 1pm)

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Coaching Check-In and Extended Learning Sessions:_x000D_

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  • 7 May 2021 (Fri, 9am to 11am)

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  • 28 May 2021 (Fri, 9am to 11am)

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  • 18 Jun 2021 (Fri, 9am to 11am)

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Application Period: 3 Feb to 21 Mar 2021_x000D_
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Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

This course consists of 1 modules:

Course Outline

1) What does it mean to be a designer, and what is Human Centered Design?_x000D_
2) How can we build this capability in our people, teams, organisation?_x000D_
3) Uncover new perspectives using Interviewing_x000D_
4) From empathy to insight_x000D_
5) Alternate Ethnographic Methods_x000D_
6) Identify issues and insights using Rose, Thorn, Bud_x000D_
7) Reveal themes and patterns using Affinity Clustering_x000D_
8) Reveal preferences and opinions using Visualize the Vote_x000D_
9) Focus on people using Stakeholder Mapping_x000D_
10) Frame the problem using Abstraction Laddering_x000D_
11) Invite broad exploration using Statement Starters_x000D_
12) Spark new ideas using Creative Matrix_x000D_
13) Shift your perspective using Alternative Worlds_x000D_
14) Scores, Review and Reflection

Certification

In-class assessments and assignments._x000D_

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INCLUSIVE! LUMA Workplace® access_x000D_

One-year subscription to LUMA Workplace, our digital platform for Human Centered Design to support you to take your new skills from workshop to workplace._x000D_

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Certification as a Practitioner of Human-Centered Design_x000D_

To earn LUMA Practitioner Certification, you will need to:_x000D_


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  • Attend all the learning sessions in their entirety and participate in all the coaching sessions and assignments.

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  • Pass all 3 application assignments

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  • Share your work with the group at the coaching sessions.

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Once you successfully complete the requirements you will receive:_x000D_


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  • Downloadable certification document customized with your name.

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  • Digital badge for posting to social media and sharing in email signatures.

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Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

All individuals and small teams from all disciplines and departments.

Offered by CET

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review._x000D_
The course is eligible for SkillsFuture Credit. For more information on the SkillsFuture Credit click here.

Applicants / Eligibility Fees
Full Course Fee$3156.50
Full Course Fee (w/o GST)$2950.00
Singapore Citizens and Permanent Residents$946.95
Singapore Citizens who qualify for SkillsFuture Mid-Career Enhanced Subsidy$356.95
Singapore Citizens & PRs who qualify for Enhanced Training Support for SMEs*$356.95